As you may be aware, Microsoft is currently experiencing global outages that are impacting its services, including emails. 

Please note that due to this, we may not have received any emails from 6pm Thursday 12th November onwards, and you may not have received any emails from us after this point either. 

Microsoft are actively working to resolve this issue and, in the meantime, we have processes in place to ensure we can still support our customers, partners and employees. 

If you have any questions at all during this period, please call our Customer Service team on 0330 053 8620 and we will be happy to help. Please do not contact us by email during this time, as due to the Microsoft outage your email may be lost. We will be in touch to confirm as soon as this outage issue has been resolved.