Our Bryt by Nature 2025 mid-year report is now available!  

Bryt by Nature is our programme for being a better business, and each year we publish our Sustainable Business Report to share our progress toward becoming a truly sustainable and responsible business. With all of us impacted by the actions of interconnected value chains, we know how important it is to be open about our carbon footprint and wider sustainability journey, and to ensure that the information our customers need is readily available to access. That’s why we’ve released the results of our carbon footprint for 2024 at an earlier date, in our Bryt by Nature 2025 mid-year report. 

In this edition, we cover high-level updates about our progress in the first half of 2025. We also explore the trends in our carbon footprint for 2024, and spotlight our recent office move, which will support the wellbeing of our team and our long-term sustainability ambitions. 

Below, you can find some key progress updates from our mid-year report: 

We’ve set near term science-based emissions reduction targets with the Science Based Targets initiative (SBTi), and we report our carbon footprint each year to track our progress in meeting our goals.

In our 2024 carbon footprint, we’ve seen the following trends:

• An increase in our Scope 1 emissions, which was due to an unfortunate refrigerant leak that occurred as a result of a fault with the cooling system at our previous office building.
• Our Scope 2 emissions remained zero, as we continue to be supplied by 100% renewable electricity, and this will remain a key priority for us going forward.
• The largest part of our emissions, 77%, was a result of Sulphur Hexafluoride (SF₆) leaks, which is used by National Grid in the transportation and distribution of the electricity we supply to our customers. SF₆  is one of the most potent greenhouse gases, and the National Grid is currently developing alternatives.
• While the physical intensity of our Scope 3 emissions has reduced by 20.4% since our baseline year of 2020, it has increased by 5.79% in the last year. This is a short-term emission increase due to two key projects: refurbishing and moving into our new office, and a series of core system upgrades and improvements. Both of these investments, we believe, are essential to help us improve our business capabilities and reduce our emissions in the long term.

For us, the increase in our Scope 1 emissions and the impact of SF₆  leaks highlights the responsibilities we have as a business to fully understand our impact, the interdependencies of our supply chains, and the importance of collectively moving towards more sustainable practices.

At the beginning of the year, we moved to our new office at Cornerblock in Snow Hill, Birmingham, to better support our growing team and help us reach our future sustainability goals.

Sustainability

We felt it was essential that our new office aligns with our values and sustainability ambitions, and we are proud to announce that, as a result of the choices made in designing, fitting out and furnishing our new space, we have achieved a Silver SKA rating. SKA assesses good practice measures across every aspect of the project, including energy, CO₂, waste, water, pollution, transport, materials and wellbeing.

Employee wellbeing

We would not be able to deliver our purpose without our incredible team, and their wellbeing and needs were at the forefront of our mind during the process of designing and fitting out our new office. We’ve worked to ensure that our new workspace is inclusive and enables choice within ways of working, with more spaces for collaboration and connection.

Our customers are at the heart of everything we do, and we’re committed to providing them with an excellent customer experience. To continue to improve in this area, we‘re progressing through the Institute of Customer Service’s accreditation program, with a company-wide launch event and a new group of Customer Champions to support us along the way. 

Outside of our own sustainability journey, we know how important it is that we use our role as an electricity supplier to encourage discussion, as we learn and work together to shape the energy industry for the better. In June, we hosted an event with our energy consultant partners. It was an inspiring and engaging day, where expert speakers shared their insights on the evolving energy landscape and the opportunities this may present for businesses.

Alongside our event, we have been collaborating with customers, energy consultants, technology developers and optimisers to develop new products fit for the net zero energy transition. We have also continued to offer flexibility optimisation services, which we know have an important role to play in supporting a grid that’s powered by renewables.

We’re proud of the progress we’ve made in the first half of the year and look forward to advancing further in our sustainability journey in the latter half of 2025.

You can find out more about our key business updates in 2025’s mid-year Bryt by Nature report, here.