To ensure your switch to Bryt Energy goes smoothly, we ask that you:

• Check that your contact details are up-to-date and accurate.

• Ensure you have signed up to your online customer portal, where you can access your account balance, view your half-hourly data and submit meter reads. Get in touch with our friendly team at heretohelp@brytenergy.co.uk to set up your account.

• Submit a meter read, if you have a non-half hourly meter, within 5 working days of your supply start date. We’ll use these to open your new account and will send these to your old supplier so they can close your previous account with them.