The RAB charge is a new funding mechanism put in place by the UK Government to support the development of Sizewell C, a nuclear power station project in Suffolk. This funding model gives investors in nuclear power plants a reliable income stream through the construction phases instead of having to wait until the plant is operational, and is designed to reduce costs to the consumer in the long run. The RAB scheme is funded through a levy on consumers and may be used in future to also support other nuclear projects. 

The Government have announced that the following charges will impact all electricity bills: 

While these initial costs have been confirmed for the first few months, they are forecasts beyond this and may be reconciled at a future date, so they are likely to vary in later periods. 

Any invoice issued against your Bryt Energy account can be found on the customer portal. If you’ve not yet signed up to our customer portal, please contact our friendly customer services team at heretohelp@brytenergy.co.uk.

Before we can produce your first invoice, we have to wait to receive all industry data. This process usually ranges between 6-8 weeks.

We offer a downloadable version of your statement via our online customer portal here. If you’ve not yet set up your customer portal account, please contact our customer service team at heretohelp@brytenergy.co.uk

If your organisation is eligible for a reduced VAT rate, you need to let us know by downloading and completing this VAT Certificate of Declaration, here.

Please return the completed form to heretohelp@brytenergy.co.uk.

Alternatively, we’ll apply the current standard 20% rate to any business electricity invoice we produce for you.

If you wish to pay by a Direct Debit then we would request that you set it up online by visiting our Direct Debit mandate set up page here. We are unable to accept paper Direct Debit mandates.

‘Credit’ on your invoice indicates a positive balance on your account. This might be because you’ve paid for more electricity than you’ve used.

We do not automatically refund credit balances if we are still supplying you, as we will use this credit to offset future consumption charges as we bill you. However, if you would prefer the balance to be refunded, as long as we have billed you up to date with actual readings and all balances across your accounts with us are paid in full, you can request your refund.

For more information on credit and refunds, as well as how to receive a final credit refund, visit: https://www.brytenergy.co.uk/faqs/#refunds

 

If your account balance is in ‘Debt’ on your invoice (also known as ‘Debit’), it might mean you have used more electricity than you have paid for. Debt on an account balance can usually be rectified, typically through setting up a direct debit or reducing your electricity usage.

However, if you feel you are unable to pay your invoice, please get in touch with our Customer Operations team as soon as possible so that we can discuss this with you.

If you would prefer to speak to someone else for free and independent financial advice, then the Business Debt Line are available to help you at www.businessdebtline.org or on 0800 1976026.

You can also contact Citizens Advice if you need help with an energy problem, by either visiting their website at citizensadvice.org.uk/energy or calling their customer service team on 0808 223 1133, for free.