A new nuclear Regulated Asset Base (RAB) charge has been confirmed by the UK Government and Ofgem to be put into place in the future. This levy is to support the development of Sizewell C, a nuclear power station project located in Suffolk. The model works in a similar way to the Contracts for Difference scheme (CfD), and may eventually also support other nuclear projects. 

This RAB levy means that UK businesses will eventually see an additional charge on their electricity bills. The charge will apply to all electricity consumers by their electricity suppliers as part of this Government scheme, but Energy Intensive Industries (EII) will be exempt. 

Further updates about Sizewell C power station and the RAB charge are set to be announced this summer. 

As we don’t know the exact size or start date of this charge, the charge is not currently included within our contractual charges. Nevertheless, we will update you as soon as we know more to ensure you are kept informed.  

Any invoice issued against your Bryt Energy account can be found on the customer portal. If you’ve not yet signed up to our customer portal, please contact our friendly customer services team at heretohelp@brytenergy.co.uk.

Before we can produce your first invoice, we have to wait to receive all industry data. This process usually ranges between 6-8 weeks.

We offer a downloadable version of your statement via our online customer portal here. If you’ve not yet set up your customer portal account, please contact our customer service team at heretohelp@brytenergy.co.uk

If your organisation is eligible for a reduced VAT rate, you need to let us know by downloading and completing this VAT Certificate of Declaration, here.

Please return the completed form to heretohelp@brytenergy.co.uk.

Alternatively, we’ll apply the current standard 20% rate to any business electricity invoice we produce for you.

If you wish to pay by a Direct Debit then we would request that you set it up online by visiting our Direct Debit mandate set up page here. We are unable to accept paper Direct Debit mandates.

‘Credit’ on your invoice indicates a positive balance on your account. This might be because you’ve paid for more electricity than you’ve used.

We do not automatically refund credit balances if we are still supplying you, as we will use this credit to offset future consumption charges as we bill you. However, if you would prefer the balance to be refunded, as long as we have billed you up to date with actual readings and all balances across your accounts with us are paid in full, you can request your refund.

For more information on credit and refunds, as well as how to receive a final credit refund, visit: https://www.brytenergy.co.uk/faqs/#refunds

If your account balance is in ‘Debt’ on your invoice (also known as ‘Debit’), it might mean you have used more electricity than you have paid for. Debt on an account balance can usually be rectified, typically through setting up a direct debit or reducing your electricity usage.

However, if you feel you are unable to pay your invoice, please get in touch with our Customer Operations team as soon as possible so that we can discuss this with you.

If you would prefer to speak to someone else for free and independent financial advice, then the Business Debt Line are available to help you at www.businessdebtline.org or on 0800 1976026.

You can also contact Citizens Advice if you need help with an energy problem, by either visiting their website at citizensadvice.org.uk/energy or calling their customer service team on 0808 223 1133, for free.