THE ROLE:
We’re looking for a dynamic, experienced Product Manager with a passion for renewable energy and sustainability in a newly created position within the Commercial department. This exciting new role is key for the next growth phase of the business and will be instrumental in supporting the expanding product portfolio and customer value proposition to make Bryt Energy stand out in a fast paced and competitive market. Reporting into the Head of Propositions as part of a new proposition and product team within the business, with potential for the team to grow further in the future.
WHAT YOU’LL BE DOING:
You will create and deliver innovative products and propositions to market in support of the company’s strategic objectives ensuring we remain at the forefront of renewable and sustainability-focussed developments in the energy market, with a strong focus on developments to support our Energy Transition objectives. You will ensure product concepts are developed into fully rounded, working propositions that work both for us and for customers, and you will support on preparing business cases. You will lead and project manage the product development process, including product definition, commercial & operational impact assessments and requirements gathering. Post implementation of new products, you will monitor and assess performance throughout their lifetime.
As well as engaging with external stakeholders such as Energy Transition partners, you will work closely with the Sales, Marketing and Energy Transition teams, Statkraft stakeholders and the IT/Product delivery team.
An experienced energy expert, you will understand how products work and have some operational knowledge of middle and back office functions. You will have excellent organisational skills and be adept at practical project management.
At Bryt Energy we are passionate about the transition to a net zero, sustainable energy future, and hands-on in our management approach. The right candidate will share our passion and be proactive and engaged, willing to be hands on and to work collaboratively across the business.
YOU’LL BE RESPONSIBLE FOR:
• Overseeing the development and rapid delivery to market of approved new products, ensuring products are well rounded and liaising with all key stakeholders. Working closely with the Product Delivery Manager at the implementation stage to ensure the concept is realised, customer satisfaction is delivered and operational business needs are met.
• Defining product requirements based on a good understanding of the product concept and key objectives. Creating detailed product specifications, including market positioning, target segmentation, USPs, pricing and product commercials and operational/service requirements.
• Completing impact assessments, requirements gathering and scoping of product development to inform decisions on product feasibility and inform implementation planning.
• Willing to challenge and question assumptions and conclusions, to ensure business decisions and product developments are based on sound rationale.
• Working with the Head of Proposition to produce comprehensive and holistic business cases for new product proposals, acquiring and using appropriate insight and research covering our portfolio, customer needs and the wider industry and market.
• Planning the customer journeys for new products in close collaboration with relevant business teams; Being a champion for the customer experience and perspective, developing an in-depth understanding of their needs and drivers, together with ensuring focus on customers is a critical part of product delivery.
• Engaging with external and internal stakeholders, ensuring good communication flows and understanding their requirements and constraints.
• Equipping business teams with the appropriate level of understanding of our products and propositions.
• Managing a new governance framework which defines and manages the full product and proposition suite (new and existing) over the product lifecycle, incorporating product, customer and market insight and proposition performance reporting.
• Maintaining the product and proposition roadmap from concept all the way through to end-of-life phases and communicating cross-functionally to ensure stakeholders are engaged and informed.
• Being the product and proposition subject matter expert for the wider business, with a detailed understanding of requirements and the features and benefits of any product or proposition, together with a comprehensive view of the commercial risks and benefits for Bryt Energy and the wider Statkraft group.
• Clearly defining objectives and metrics to monitor the success of product integration, and establishing regular reporting for senior management on product performance, realisation of the expected value, trends and insight; assessing success and impact across a holistic range of factors.
THE IDEAL CANDIDATE:
What you’ll bring to the team:
• Creative and analytical thinking with strong problem-solving skills, able to identify issues, clearly articulate complex requirements and to develop and drive forward solutions.
• Hands-on project management skills to organise and control projects, creating and maintaining momentum.
• An understanding of the critical path requirements.
• Proven ability to instigate and deliver change and to deliver innovative solutions to complex commercial challenges.
• The drive and skills to develop and improve operational processes and controls, taking ownership for delivering process optimisation.
• Effective stakeholder management skills, with an ability to negotiate and influence whilst navigating different viewpoints and priorities.
• Ability to deliver confident, persuasive and clear communications to stakeholders at all levels to achieve desired results with strong teamwork being maintained.
• Confident problem solving and able to clearly articulate the issue and identify and drive forward solutions.
• An eye for detail whilst keeping your focus on the context and ultimate objectives.
• Ambition and drive to progress yourself, your team and the business.
Education and Training:
• Previous energy experience is essential (which could be in B2B retail, renewable generation sector, energy transition, energy networks for example).
• Project management experience (a formal qualification would be an advantage but not essential).
• Highly numerate with demonstrable commercial acumen.
Abilities and Skills:
• Experience and knowledge of the UK electricity industry.
• Deep understanding of what a product entails and requires to succeed.
• Excellent and highly effective organisation and prioritisation skills.
• Practical project management skills.
• Experience of working in periods of change with high levels of adaptability.
• Ability to collaborate effectively and gain co-operation from a range of stakeholders.
• Proactive and energetic approach, with a positive attitude and an ability to work well under pressure.
THINK YOU’VE GOT WHAT IT TAKES?
Contact us at careers@brytenergy.co.uk.
THE ROLE:
Bryt Energy is a B2B electricity supplier, operating in the Industrial & Commercial (I&C) segment of the retail energy sector. Supplying only zero carbon, 100% renewable electricity, sourced solely from solar, wind and hydro power, Bryt Energy is the largest renewable only supplier in the I&C retail energy sector.
The role is an instrumental part of the Portfolio & Pricing management layer, supporting significant sales growth through effective contract management of both new and existing customers across the whole flex portfolio. Across all processes, accuracy, as well as timeliness, is paramount.
WHAT YOU’LL BE DOING:
Reporting to the Head of Portfolio & Pricing, you will lead a team of three analysts and be responsible for managing Flex customer contracts post countersignature. You will lead and manage processes that include Flex trade capture and reporting, and the calculation of Flex monthly billing rates (which underpin revenues of hundreds of millions of pounds per year). In addition you will manage volumes under Flex contracts, from volume booking at point of sale through to reforecasts within contract, and the pricing of Flex site additions, as well as supporting wider commercial activity where appropriate.
Efficient, accurate and timely processes are essential to ensure the correct treatment of valuable trading activity and you will bring excellent management skills to ensure quality control and risk governance, as well as delivering excellent customer service. You will identify opportunities for continuous improvements, and be able to identify, justify and implement more substantial process and system change projects as required.
At Bryt Energy, we are hands on in our management approach and you will be required to be actively involved in the detailed tasks, whilst managing and coaching your team.
YOU’LL BE RESPONSIBLE FOR:
• Managing complex and valuable day-to-day portfolio operations to maintain all products, including for example, flex customer position management and monthly billing rates, updates to price terms during contracts, pricing site additions in line with contractual SLAs.
• Managing day-to-day operations under the group trading arrangements, including volume booking, forecasting and commodity charges and other fees ensuring policies and SLAs are adhered to.
• Process owner for within contract price fixings, relating to non-commodity and shape costs across the flex portfolio ensuring complete and timely conclusion of the end-to-end processes. The processes require handling of complex datasets and assurance work to ensure data is complete.
• Maintaining controls and risk governance to ensure the team are effectively supporting the business, adhering to policies and providing a seamless service to both internal and external customers.
• Ensuring a strong understanding of our products and commercial risks is embedded across the team, covering all relatable processes both within the team and downstream in other key business areas.
• Work allocation across the team especially during busy Sales round periods.
• Managing stakeholder relationships, internal and external, ensuring good communication and managing expectations.
• Business owner of relevant models and subject matter expert in system and model functionality and capability, ensuring they are reliable, robust, fit for purpose, controlled, and are kept up to date and well documented.
• Continuous improvement mentality relating to the development and improving of existing processes.
• Responsible for team KPIs, providing regular reporting and presenting updates up to Director level.
• Managing a team of analysts, with a coaching style and performance management to support their development and ensure achievement of objectives.
• Key stakeholders will be: Pricing, Sales & Marketing, Finance, IT & Projects and Statkraft.
THE IDEAL CANDIDATE:
What you’ll bring to the team:
• Creative and analytical thinking with strong problem-solving skills, able to identify issues, clearly articulate complex requirements and to develop and drive forward solutions.
• Strong data analysis skills and the ability to handle complex datasets and processes.
• Ability to instigate and deliver change, delivering innovative solutions to complex commercial challenges and proposing process improvements.
• The drive and skills to develop and improve operational processes and controls.
• Effective management of stakeholders and operational processes that cross team boundaries.
• Ability to deliver confident, persuasive and clear communications to stakeholders at all levels to achieve desired results with strong teamwork being maintained.
• Enthusiastic delivery of regulatory compliance.
• An eye for detail whilst keeping your focus on the context and ultimate objectives.
• Ambition and drive to progress yourself, your team and the business.
Education and Training:
• Thorough knowledge of the UK B2B electricity supply industry and I&C flex products in particular.
• Experience or knowledge of B2B electricity contract pricing is strongly preferred.
• Prior experience of people management.
• Qualified to degree level.
• Highly numerate with demonstrable commercial acumen.
Abilities and Skills:
• A good understanding of power trading arrangements, industry settlements, complex customer contract pricing and structures for the I&C electricity supply sector.
• Advanced Excel and MS Office skills; knowledge of VBA and further applications will be an advantage.
• Highly effective organisation and prioritisation skills.
• Ability to delegate effectively and to manage performance.
• Proactive and energetic approach, with a positive attitude and an ability to work well under pressure.
• Flexible and adaptable to respond to changing priorities.
THINK YOU’VE GOT WHAT IT TAKES?
Contact us at careers@brytenergy.co.uk.