Strategic Account Executive


Birmingham / Hybrid working approach
Full time Monday to Friday, 37.5 hours a week

Bryt Energy is one of the fastest growing I&C suppliers in the industry, which is largely due to our passionate and forward-thinking sales team.


In this role you will be supporting a Strategic Account Manager on their portfolio of Accounts and jointly responsible for a proportion of the net margin growth, through third party Intermediates (TPIs) and direct. As part of the Strategic Account Executives Team, you will help manage the sales process of new business and renewals as well as overseeing the sales administration process for our largest Industrial and Commercial customers and grouped customer portfolios.

You will be expected to help us achieve our ambitious growth plans by enhancing the relationship with existing TPIs. This role is an external and internal facing role, attending events and customer/prospect/TPI meetings, but also collaborating with internal stakeholders. This means supporting any contract-related queries for existing customers and working closely with our Strategic Customer Service team in delivering an outstanding customer experience.


• Where necessary obtain better quality data or information to understand and mitigate risks to the business. Cooperate with internal stakeholders regarding our capability for bespoke tender requirements. Working with the TPI and Credit to find a suitable credit resolution.
• Ensure the TPI has all the required information to accurately represent our offer and if required, pitch our proposition directly to the consumer. Obtain all customer information required to ensure the customer is onboarded successfully.
• Capture price and contract feature feedback for each tender, feeding this and any trends into your line manager.
• Support on the end-to-end tender response process for the Strategic Account Manager. Help them manage the internal deadlines and ensure the CRM system is kept updated. Where needed support the Sales Support team on the key quoting tasks, such as tender logging, contract creation and Lock Ins.
• Support on collecting and collating HH data with Commercial to understand and mitigate risks to the business. Cooperate with internal stakeholders regarding our capacity and timescales. Supporting the Strategic Account Manager and Credit to find a suitable credit resolution.
• Ensure Contract documents are validated and verified against tender requirements and delivered to the Strategic Account Manager within required timescales, so the Strategic Account Manager has all the required information to accurately represent our offer and pitch our proposition. Support the Strategic Account Manager on gathering and uploading all customer information required, to ensure the customer is onboarded successfully.
• Support the Strategic Account Manager on updating Sales CRM with meeting, task, price, and contract feature feedback for each tender.
• Working closely with TPIs/customers and internal Stakeholders to understand the customer’s energy usage forecasts and assisting the Strategic Account Managers with the reforecast process.
• Be part of regular review meetings with Key Customers, working with the Strategic Customer Service team to ensure a combined approach in delivering our objectives.
• Send the trade confirmation and position report communication to the TPI/customer. Manage any problems internally with the relevant SK/Commercial stakeholders, keeping Manager and Strategic Account Manager updated on any delays or issues.
• Have knowledge of the organisation structure of the TPI and contact responsibilities, building relationships with all relevant levels within the TPI.
• Attend industry events to gain market insight and network with TPIs, customers and prospects.
• Responsibility for keeping CRM data accurate and up to date, using reports when needed to show performance against KPIs and targets.
• Work closely with the Strategic Customer Service team to deliver a combined approach for an outstanding overall customer experience.
• Liaise daily with the quoting workstream to ensure tender responses are accurate and in line with our KPIs.
• Continuous learning with Marketing on sales messaging and sustainability.


What you’ll bring to the team:

• Ambition and keenness to progress, specifically in the energy industry and within the sales arena.
• A positive team working attitude – An eye for detail and experience and knowledge of handling data sets with accuracy.
• A confident and clear communicator both internally within the company and with external customer and other stakeholders.
• Demonstrated ability to meet deadlines, handle and prioritise simultaneous requests, and manage effectively.
• A creative and analytical thinker with strong problem-solving skills. – A demonstrated ability to understand and articulate complex requirements.
• Be able to represent the company in all external customer facing meetings in a competent and professional manner.
• Flexible hands-on and structured approach, and with high personal integrity.


Education and Training:

• Ideally educated to degree level or equivalent but is by no means essential.
• Experience working within the energy industry (specifically I&C) also preferred but not essential.
• Familiarity with the Salesforce system helpful.


Abilities and Skills:

• Previous experience in Sales (or experience in roles where similar skills/approaches are needed) essential.
• Strong Excel, Word, Outlook, and other Microsoft Office applications skills.
• Must demonstrate exceptional verbal and written communication skills, and ability to communicate effectively at all levels of the organisation.
• Excellent organization and prioritisation skills.


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