Here at Bryt Energy, we comply with the Smart Metering Installation Code of Practice (SMICoP). This is to ensure our customers received a high standard of service throughout their smart meter installation.

If you’d like to learn more about the code of practice, you can read it here.

If you have any questions about the smart meter installation process, you can get in touch with our friendly team of experts at smart@brytenergy.co.uk.

Here are some handy resources to learn more about smart meters:

Citizen Advice: https://www.citizensadvice.org.uk/consumer/energy/energy-supply/your-energy-meter/getting-a-smart-meter-installed/

Smart Energy GB: https://www.smartenergygb.org/

Ofgem Smart Meters: https://www.ofgem.gov.uk/information-consumers/energy-advice-households/getting-smart-meter

Energy UK: https://www.energy-uk.org.uk/

SMICoP: https://recportal.co.uk/smicop

Yes, smart meters went through testing and are covered by strict EU and UK safety laws. Public Health England have conducted an independent assessment and have issued a statement confirming there is no risk. Please see the link below for more information:

https://www.gov.uk/government/publications/smart-meters-radio-waves-and-health/smart-meters-radio-waves-and-health#:~:text=Smart%20meters%20use%20radio%20waves,pose%20a%20risk%20to%20health

We want to make sure you have all the information you need on what to expect and how to prepare for your install. You can find this information on our website, here. Please read through this carefully and forward these details on to any other relevant members within your company.

And if you have any queries at all, please get in touch with us.

Yes, your electricity supply will be down for 20-40 minutes however, it can take up to an hour on some occasions.

Here at Bryt Energy, we are committed to ensuring our 2022 target of installing 222 smart meters is met.

If you are an existing customer and are interested in having a smart meter installed, please get in touch with our friendly team of experts at smart@brytenergy.co.uk.

You can also learn more about the benefits of smart meters, here: https://www.brytenergy.co.uk/smart-meters/

First generation smart meters (SMET1) supported accurate billing however, they are not always compatible with other energy supplies. So when you switch suppliers, this type of smart meter may lose functionality. The DCC (Data Communications Company) are working closely with energy companies to migrate SMETS1 meters. When complete, many more consumers will enjoy the full benefit of their smart meter. You can learn more about this, here.

Second generation smart meters (SMETS2) support accurate billing and are compatible across the industry, so you can switch suppliers with ease and keep your smart meter, without losing any functionality. We only offer these types of smart meters to our customers.

As part of having a smart meter installed, you are consenting to the below:

 

Yes, we only install second generation smart meters, which allow you to move to a different supplier should you wish, without the meter losing its functionality.

If you pay the energy bills for your property, it is up to you if you would like a smart meter and you do not need to ask for permission from your landlord. However, if your landlord pays the bills, you will need to ask them for permission before installing a smart meter.

We install smart meters free of charge to your business. Installation is between 8:00 – 17:00, Monday to Friday. However, if you require an appointment in the evenings or weekends, we will charge you for an out of hours install. So if you require an appointment outside of these times, please discuss this when booking your installation.

A smart meter is an electronical meter that records the energy you use. They are self-reading and automatically send reads to your supplier, meaning no more manual meter readings and no more estimated bills. Just automated reads, accurate bills and a better view of your electricity usage.